An experienced Business Analyst and Software Project and Team Manager, I have a proven track record in delivering high quality software releases, leading teams to successfully completing projects and in driving process improvements across divisions, departments and geographic locations.

● Acting as the bridge between business and technical teams.

● Gathering user requirements and delivering appropriate software solutions.

● Business Process Management – Process Mapping, analysis and improvement.

● 10+ years experience as Business Analyst, team manager and project leader leading international and globally dispersed projects and teams.

● Leader of process improvement projects, driving implementation of organizations strategic objectives.

● Agile Software Project Management

● Full software lifecycle – Requirements gathering -software design – development – Quality assurance – training and documentation– 2nd level support – Change requests.

● Software Quality Assurance strategy and execution – manual and automated

● Technically adept and current – Master of Advanced Studies in Information and Communciation Technologies 2016 .

● Bilingual English(mother tongue) and French.